Training manual
Academix operating guide
Everything from platform setup to the daily routine — written as a checklist for non-technical institute owners, teachers and front-desk staff.
01Super Admin overview
Team Academix runs the platform. Institutes run their own coaching.
What Super Admin controls
- Every institute on the network — plan, status and limits.
- Plans and pricing shown on the public pricing page.
- Room, student and staff limits per institute.
- Cross-institute support lookup (find a student by name or phone).
What Super Admin is responsible for
- Approving a new institute and setting its plan before handover.
- Training the institute owner on first login.
- Never entering an institute's day-to-day data — owners own their data.
- Escalation support when an institute is stuck.
What Super Admin does NOT do
- Mark attendance, collect fees or add students for an institute.
- Change an institute's academic settings without being asked.
02Platform setup (Super Admin)
Step 1 — Sign in
- Open /login and sign in with your Academix Google account.
- You land on the Platform console. Institute staff cannot see this page.
Step 2 — Set plans and pricing
- Open the Plans & pricing tab in the Platform console.
- Edit plan names, limits and the tick/cross feature table.
- Prices are hidden in the app on purpose — quote them on a call.
- Changes go live on the public pricing page immediately.
Step 3 — Review institutes
- The Institutes tab lists every institute with plan, rooms, students and fees collected.
- Use it as your weekly health check of the network.
Step 4 — Set limits
- Limits (rooms, students, staff logins) follow the plan assigned to the institute.
- Owners cannot raise their own limits — only Super Admin can.
- Raise a limit only after the upgrade is agreed.
03Institute onboarding
Target: the institute takes its first attendance or first fee within 10 minutes.
Step 1 — Create the institute
- The owner signs up at /signup with Google and names their institute.
- The institute is created instantly with the owner as admin.
- Confirm the new institute appears in the Platform console.
Step 2 — Set the plan
- Assign the agreed plan and limits from the Platform console.
- Do this before the owner starts adding students.
Step 3 — Hand over access
- There are no passwords to share — the owner signs in with Google at /login.
- Send them the sign-in link plus this guide link.
Step 4 — Walk them through first login
- Dashboard opens with a 4-step setup guide at the top.
- Tell them: finish those 4 steps first, ignore everything else.
- The guide disappears by itself once the institute has done real work.
04What to tell the institute owner
Give this checklist in order. Do not let them jump ahead.
- 1. Settings → add institute name, logo and academic year.
- 2. Batches → create each batch with its class/grade and fee.
- 3. Syllabus → add subjects and chapters per batch (subjects come from here).
- 4. Faculty → add teachers and send invite links.
- 5. Timetable → drag batches onto the room × time grid to assign teachers and rooms.
- 6. Students → add students, or share the admission QR and approve applications.
- 7. Students → assign every student to a batch (fees auto-assign from the batch).
- 8. Students → fill father/mother name and WhatsApp number for every student.
- 9. Attendance → mark today's attendance. This is the moment the system starts working.
Rules to repeat
- A student with no batch gets no fees, no timetable and no attendance.
- A student with no parent number gets no WhatsApp updates.
- Set batch fee before adding students so fees assign automatically.
05Faculty setup
Institute does this
- Faculty → Add teacher: name, phone, subject, base salary.
- Send the invite link over WhatsApp — the teacher joins with Google, no password.
- Timetable → assign the teacher to batches and periods.
- Syllabus → the teacher's subject decides which chapters they see.
What a teacher can do
- Mark attendance for their batches (Teacher portal → Attendance).
- Enter test marks (Teacher portal → Marks).
- Update syllabus progress: In progress → Done (Teacher portal → Syllabus).
- See their own day timetable.
What a teacher cannot do
- See or collect fees, salaries or any money data.
- See students from other batches or other institutes.
- Change plans, limits or institute settings.
06Student & parent setup
Adding students — two ways
- Direct: Students → Add student, fill details, pick batch. Fastest for existing students.
- QR: Admissions → share the admission QR. Parents fill the form on their phone.
- Enquiry QR is the short 5-field version for walk-ins who are not ready to admit.
Approving and assigning
- Admissions → review each application, then Approve.
- On approval, assign the batch. Fees are created from the batch fee automatically.
- Add a scholarship or discount on the student if needed — it adjusts the due amount.
Linking parents
- Fill father/mother name and WhatsApp number on the student record.
- Send the family invite link from the student page — parents sign in with Google.
What parents see in their portal
- Attendance — day by day, plus monthly percentage.
- Fees — what is paid, what is pending, and receipts.
- Results — test marks as soon as the teacher enters them.
- Timetable and homework for their child's batch.
07Fees & finance flow
Step 1 — Fee structure
- Batch fee is the master figure — set it once per batch.
- Settings → bulk edit all batch fees in one screen.
- Set the installment plan (e.g. 1st due 7 days after admission, next 90 days from batch start).
Step 2 — Assignment
- Assigning a student to a batch creates their fee automatically.
- Only exceptions (scholarship, discount) are entered per student.
Step 3 — Collect a payment
- Fees → find the student → Collect payment.
- Pending amount is pre-filled; edit it for a part payment.
- Pick the mode (cash, UPI, bank) and save.
- The receipt appears only after the payment is recorded.
- Send the receipt on WhatsApp; send the UPI QR when asking for money.
Step 4 — Mistakes
- Never delete a payment. Use Cancel / Reverse payment so the audit trail stays.
Routine
- Daily: record every payment the same day it is received.
- Weekly: open Fees → pending list and send reminders.
08Attendance flow
Who does it
- Teacher marks their own batch from the Teacher portal — this is the default.
- Admin or front desk can mark any batch from Attendance.
Daily flow
- Open Attendance → pick the batch → mark Present / Absent → Save.
- Dashboard shows how many batches are still unmarked today.
- Absent students appear as an alert for the admin with a one-tap WhatsApp message to parents.
Reports
- Reports → attendance by batch and by student for any date range.
- Export to share with management or parents in a meeting.
09Exams & results
- 1. Tests → Create test: name, batch, subject, date, max marks.
- 2. Teacher opens the test and enters marks for each student.
- 3. Results appear in the parent portal automatically.
- 4. Send the result on WhatsApp from the test page when you want to push it.
- 5. Reports → compare batch performance across tests.
10WhatsApp & communication
How it works
- Academix opens WhatsApp with the message already written — you press send.
- Every send is recorded in Messages so nothing is sent twice or forgotten.
- Messages → filter by date, batch, type or status.
- Messages → Send message for a manual message to a batch or a single student.
| Message | When |
|---|---|
| Fee reminder | 3 days before due date, and again 3 days after |
| Fee receipt | Immediately after every payment |
| Attendance alert | Same day, within an hour of the class |
| Result | Same day marks are entered |
| Manual / notice | Holidays, exam schedule, PTM |
11Dashboard usage
Check every morning
- Attendance today — batches marked vs scheduled.
- Absent today — send parent alerts before lunch.
- Outstanding fees — the number that pays your salaries.
- Needs you — applications waiting for approval.
Three daily actions
- Take attendance.
- Collect fees.
- Send a message.
12Daily / weekly routine
| When | Do this |
|---|---|
| Every morning | Check dashboard, approve pending admissions |
| During classes | Teachers mark attendance and syllabus progress |
| Every afternoon | Send absent alerts to parents |
| Every evening | Record the day's fee payments, send receipts |
| Weekly | Send fee reminders to pending parents |
| Weekly | Reports — attendance %, collection vs billed |
| Weekly | Syllabus — is every subject on track for the exam? |
| Monthly | Salaries — mark teacher payments paid |
13Common mistakes to avoid
- Adding students before setting the batch fee — fees then have to be fixed by hand.
- Leaving students unassigned to a batch — they vanish from attendance and fees.
- Missing parent WhatsApp numbers — no reminders, no alerts, no receipts.
- Marking attendance days later — the data becomes useless for parents.
- Deleting a wrong payment instead of reversing it — breaks the audit trail.
- Letting pending fees pile up for a month before the first reminder.
- Sharing one login across the whole staff — invite each person properly.
14Best practices
- Start simple — batches, students, attendance. Add tests and syllabus in week two.
- Train one staff member as the in-house owner of Academix.
- Update data the same day, never in a weekly catch-up.
- Communicate weekly — parents who hear from you pay faster.
- Use the admission QR at the front desk instead of paper forms.
- Review reports every Monday for 10 minutes with your team.